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Last updated 27 October 2026

This Privacy Policy explains how VEBAS AI Systems Private Limited ("VEBAS", "we", "us") collects, uses, shares and protects personal data when you visit www.vebas.in (the "Website"), contact us, or use our services. We process personal data in accordance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 and the rules made under them.

1. Information we collect

Information you give us

  • Contact form and enquiries: your name, business name, email address, phone number, the services you are interested in and your message.
  • Clients: billing name, billing address, GST number where applicable, and the contact details of people we work with on a project.
  • Correspondence: emails, calls and messages you exchange with us.

Information collected automatically

  • Technical data such as IP address, browser type, device type and pages requested, recorded in standard server logs by our hosting provider for security and reliability.

Payments

Payments are processed by third-party payment gateways. We do not collect or store your card, UPI or net banking credentials. We receive only a confirmation of the payment and related transaction details.

2. How we use your information

  • To respond to your enquiry and discuss your project.
  • To prepare proposals, deliver services and provide maintenance and support.
  • To issue invoices, receive payments and meet tax and accounting obligations.
  • To keep the Website and our systems secure and working properly.
  • To comply with applicable law and respond to lawful requests from authorities.

We do not sell your personal data, and we do not use it for third-party advertising.

3. Consent and legal basis

We process your personal data on the basis of your consent, which you give when you submit a form or contact us, and for legitimate uses permitted by law, such as performing a contract with you or meeting a legal obligation. You may withdraw consent at any time by writing to us; this does not affect processing already carried out.

4. Cookies

The Website does not currently use advertising or tracking cookies. Your browser may store small technical items needed for the Website to function. If we introduce analytics or other cookies, we will update this policy and, where required, ask for your consent.

5. Sharing your information

We share personal data only with parties that help us run our business, and only as needed:

  • Hosting, email and cloud service providers that store or transmit data on our behalf.
  • Payment gateways and banks, to process payments and refunds.
  • Professional advisers such as accountants and lawyers, under confidentiality.
  • Government or regulatory authorities, where required by law.

Some of these providers may store data on servers outside India. Where that happens, we take reasonable steps to ensure your data remains protected and is transferred only as permitted by Indian law.

6. Data we handle for clients

When we build or maintain software for a client, we may process personal data of that client's customers or staff on the client's instructions. In those cases the client decides how that data is used, and our handling of it is governed by our agreement with the client.

7. Retention

We keep enquiry data for as long as needed to respond and follow up, and client records for the duration of our relationship and afterwards for as long as required by tax, accounting and other legal obligations. We delete or anonymise data when it is no longer needed.

8. Security

We use reasonable technical and organisational safeguards, including encrypted connections (HTTPS) and access controls, to protect personal data. No method of transmission or storage is completely secure, but we work to protect your data and will notify affected people and authorities of a personal data breach as required by law.

9. Your rights

Subject to applicable law, you have the right to:

  • Ask for a summary of the personal data we hold about you and how it is processed.
  • Ask us to correct, complete, update or erase your personal data.
  • Withdraw your consent.
  • Nominate another person to exercise your rights in the event of death or incapacity.
  • Have your grievances addressed.

To exercise any of these rights, email info@vebas.in. We may need to verify your identity before acting on the request.

10. Grievance redressal

If you have a concern about how we handle your personal data, write to our Grievance Officer at info@vebas.in with the subject "Privacy grievance". We will acknowledge your complaint and aim to resolve it within the time required by law. If you are not satisfied with our response, you may approach the Data Protection Board of India.

11. Children

Our Website and services are intended for businesses and are not directed at children. We do not knowingly collect personal data from anyone under 18 without verifiable parental consent.

12. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it last changed. Significant changes will be highlighted on the Website.

Contact

VEBAS AI Systems Private Limited
CIN: U58201KA2026PTC229249
Karnataka, India
Email: info@vebas.in
Phone: +91 78924 22543